Pet shop licence
Apply Online
Please note that although we do not require a digital signature to be added to online applications, if you submit your application electronically, we will post out a copy to you or your agent for signature. The hard copy form will be sent to you at the address given by you or your agent on the application form. The processing of your licence application will continue, pending receipt of the signed form. However, if a decision is taken to grant the licence or permission, the licence documents will not be issued to you unless and until the signed form has been received by us.
Licence summary
To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.
Eligibility Criteria
Applicants for a pet shop licence must not be disqualified from keeping a pet shop.
A fee, determined by the Local Authority, will be payable on application.
Regulation Summary
Application Evaluation Process
Local authorities must have regard to the following when considering an application for a pet shop licence:
- that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
- adequate food and drink will be provided to the animals and they will be visited at suitable intervals
- that any mammalian animals will not be sold too young
- that steps are taken to prevent disease spreading among the animals
- that adequate fire and emergency provisions are in place
Conditions can be attached to a licence to ensure that the above are complied with.
Will Tacit Consent Apply?
No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within a reasonable period, please contact it. You can contact the local authority online if you applied through the UK Welcomes service or use the contact details below.
Failed Application Redress
Please contact your Local Authority in the first instance.
Any person who is refused a licence can appeal to the Magistrates court or, in Scotland, the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a licence.
Licence Holder Redress
Please contact your Local Authority in the first instance.
Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates court or, in Scotland, the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a condition.
Consumer Complaint
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form of a letter (with proof of delivery). If that has not worked, if you are located in the UK, the Citizens Advice Consumer Helpline will give you advice. From outside the UK contact the UK European Consumer Centre.
Other Redress
No details available at the moment. Please contact your Local Authority.