Online payments

We are currently experiencing problems with online payments and payments via ACCESSLine. Apologies to our customers.

Report a damaged road or pavement

You can report road or pavement damage, such as potholes, online or by calling ACCESSLine on 03452 777 778.

We will inspect the damage within five working days. Potholes are filled on a priority basis dependent on size, width and depth and, location. Where damage is considered dangerous, repairs will be done immediately. Other repairs may take several days or longer.

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