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Issued: 12 August 2011

Social Work and Health Reports on Busy Year

Angus Council Social Work and Health annual report highlighted improvements across a range of services and showed a significant drop in the number of complaints received, the committee heard at their meeting yesterday, Thursday 11 August.

Areas where there were improvements included:

In 2010/11, there were 74 complaints received by Social Work and Health, compared with 147 complaints the previous year. Only one of the 74 complaints progressed to the next stage of investigation, compared with three last year.

Convener of Social Work and Health, Councillor Alison Andrews said: "This report gives a flavour of the variety of work carried out across a range of social welfare services each year in Angus. We are never complacent and will always aim to improve wherever possible, but I congratulate everyone on their hard work to deliver services to those people who most need them across the county."