Report a missed bin

Bins we know we've missed

We are not aware of any missed bins today. If your bin has been missed report it using the button below.

Report a missed bin collection

Before you report a missed bin check:

  • your bin calendar 
  • your bin was out by 7am. We can check using review footage from bin lorry cameras
  • we didn't leave a contamination tag on your bin asking you to remove something

Don't report a missed bin if:

report missed household bin (wait until after 4.30pm)

When we'll return

We aim to return for missed bins within two working days in towns, and three working days in rural areas.

If this is not possible we will return as soon as we can. This may be the next scheduled collection.

Forgot to put your bin out?

If you forgot to put your bin out you will have to wait until the next collection date for it to be emptied.