Support for key suppliers and grant-supported providers during COVID-19

Our Key Supplier Support Guidance sets out how we will deal with requests for support under contract arrangements from key suppliers and grant-supported providers in response to the COVID-19 emergency and who are at risk because the payment mechanism in the contract no longer reflects the true cost to the supplier/provider.

It has been developed with Angus Health and Social Care Partnership and reflects national policy and guidance.


Types of support

Any type of support can be requested which can be achieved by varying the contract. Two examples of the types of support which might commonly be sought are:

1. Reduced planned demand

Fixed contract payments would be based on the actual volume of usage for the week, month or other period. There are no deductions for fluctuation in demand or use.

2. Extraordinary costs

These would compensate suppliers for extraordinary cost increases caused by the emergency which are not reflected in the payment mechanism.