Community justice publications

Community payback order annual report 2016/17

Types of unpaid work projects and activities which have been carried out; the total number of unpaid work hours completed during the year; and information and examples that help to demonstrate how communities benefit from unpaid work

34,081 hours of Unpaid Work or Other Activity were imposed in 2016/17, an increase of 1,856 hours (5.7%) on 2015/16 (32,225).

A total of 11,641 Level 1 (20-100) UPW hours were imposed a 5% decrease on 2015/16.  22,440 Level 2 UPW hours (101–300) were imposed representing a 6.7% increase on 2015/16.

The average length of Unpaid Work hours imposed was 112.48 hours an increase from the average 107.06 hours in 2015/16.

50 to 100 hours remains the most imposed number of hours for male and female Orders started in 2016/17.

12 to15 months was the most imposed number of Supervision months in 2016/17. A total of 2,549 months of Offender Supervision was imposed in 2016/17, an increase on the 2,328 months imposed in 2015/16.

The average number of months of Supervision imposed has remained consistent from last year, approximately 14 months.

At 31 March 2017 they were 355 CPO in existence in Angus, 260 male and 33 female individuals, 62 individuals have more than one CPO in existence in 2016/17.

 331 Orders were completed/terminated in Angus in 2016/17, 88.9% were for male clients and 11.1% for female clients.

A total of 22,822 hours of Unpaid Work were completed between 01 April 2016 and 31 March 2017 a 5.9% increase on the 21,557 hours completed in 2015/16.  84.3% of these hours were completed by individuals on the Unpaid Work teams.

Type of work undertaken:

  • recycle/dispose: 44.21%
  • home relocation: 22.11%
  • decorating/painting: 14.74%
  • gardening: 10.53%
  • collection/delivery: 8.42%

Gardening accounts for just over 10% of ‘one-time’ jobs referred by the public to the Unpaid Work Officer, this increases to just under 50% when looking at the ‘regular work type’ undertaken by the Unpaid Work team on a daily basis

Quotes from recipients of ‘one time’ unpaid work

“A lifesaver for our client group who have low income.”

“This is such a worthwhile service”

“I am always happy with the quick response we get from your team”

“Workers attending very professional and efficient”

“Very quick and efficient”

“Carried out successfully and without fuss”

“Excellent service”

“The service was second to none and on time.”

“Advertise your service more”

“This is a great service that really helps our team.”

“Great service - fast and efficient”

“Excellent service and gratefully received”

“All involved were very polite and helpful and their assistance was very much appreciated.”

“Great job, well done, always a fantastic job. Very polite, helpful and obliging.”

“Very satisfied with how the referral was dealt with, information provided and how quickly the work was completed from referral.”

“Good service, Thank you!”

“The standard of work was top notch”

“Great service would not have managed to remove these items myself or without your help.”

“Removals went smoothly and they were very helpful.”

“Excellent service provided, guys were very good with my client. Turned up early and finished in no time at all.”

“Excellent work”

"Service User was extremely grateful for all help given. She said guys went over and above what was expected."

"Very accommodating, much appreciated by all excellent communication. Thank you very much!"

"Excellent service provided at short notice."

"The work carried out has been very helpful and the people involved have made an excellent job"

Feedback from Service Users upon exit from Criminal Justice

The following information is collected from Service Users who complete a questionnaire upon exit from Criminal justice.

100% of those who stated they participated in a group as part of their CPO answered ‘Yes’ to ‘Did the group session help reduce your offending?’ This is an increase from the 86% who responded ‘Yes’ to this question in 2015/16.

87.9% either ‘Agreed’ or ‘Strongly Agreed’ their Order was worthwhile to them.  An increase from 78% who either ‘Agreed’ or ‘Strongly Agreed’ in 2015/16.

74.1% either ‘Agreed’ or ‘Strongly Agreed’ their Order was worthwhile to others.  A decrease from the 77% who ‘Agreed’ or ‘Strongly Agreed’ in 2015/16.

92.3% of responders stated the support that was given to them during their Order was either ‘Good’ or ‘Excellent’, an increase on the 88%  who responded either ‘Good’ or ‘Excellent’ in 2015/16.

100% of responders stated the encouragement they received during their Order was either ‘Good’ or ‘Excellent’ an increase on the 96% who responded either ‘Good’ or ‘Excellent’ in 2015/16.

96.2% of responders stated that the supervision they received during their Order was either ‘Good’ or ‘Excellent’ an increase from 92% who responded either ‘Good’ or ‘Excellent’ in 2015/16.

66.1% stated that their experience with Angus Criminal Justice was ‘Better than they expected’ this is a decrease on the 69.2% who responded ‘Better than they expected’ in 2015/16.  There was one response that stated their experience was ‘Worse than they expected’.

Comments made by Service Users

" Supervisor made the time enjoyable rather than feeling like a punishment it was actually something positive to do on that day, it was a good feeling."

"Gave a greater appreciation of the CJ system.  Awareness of my response to (others) behaviour"

"The guys on the community hours - enjoyed a good laugh given useful advice on how to organise my life in work and coping with stress at work"

"Made me look at my whole life and it has improved it"

"Good support and encouragement, I felt I was listened to"

"A very well managed and polite supervisor"

"Teamwork, making new friends.  Giving back to the community."

"I was treated with respect, kindness and with a lot of humour."

"I accepted the community payback and was happy to be placed with the Red Cross.  This was a valuable experience and looked forward to my payback every Thursday."

"Was picked up at proper times, supervisor kept us up to date with hours left.  Checked that we were happy to do the daily work, explained what work we would do that day."

"Learning how to control my actions/ feelings in a better manner." 

"Service was good, on time getting picked up and dropped off at work, friendly vibes all day"

"They were quite flexible as sometimes I had to cancel as I had appointments and they were very understanding when I was ill as well, so overall excellent."

"Everything explained clearly.  Knew what was expected - has helped."

"A brilliant social worker who gave me wonderful support throughout"

"It was supervised to a high standard and if I had any problems my social worker was so easy to talk to and problems was solved easily"

"Thought it would be a punishment but it wasn't like that.  They went at my pace and explained everything."  

"Chilled me out made me think a bit more"

"The staff were very helpful and encouraged me in positive ways.  Any help I needed in regard to my parole / personal life was greatly supported."

"Very helpful and supportive"

"The order was supervised to a high standard"

"Enjoyed the various tasks"

"Everything was explained very clearly to me and all the staff were very nice and easy to talk to."

"Gave me a second chance without judgement"

"I'd just like to thank everyone involved.  I was at a very low point in my life, didn't see much point in carrying on and I now have at least a little hope for the future."

"I now have permanent voluntary work thanks to my CPO and it's giving me a great sense of meaning and structure to my day. I am improving on my practical/social skills and it's doing great for my mental health."

"Getting health issues sorted was a fantastic for me"

"Relationship work was very useful, calmed me down...better able to self regulate"

"Being charged changed my attitude.  I do see things differently now.  Understand my behaviour better."

"As a result of the Tay Project I am far more self-aware and this has a very positive effect on my mental health."

"Changed approach to alcohol use and responsibility."

Types of “other activity” carried out as part of the unpaid work or other activity

As in previous years we have sought to develop ‘Other Activities’ to support a reduction in reoffending. These have typically been carried out through partnership arrangements with other Local Authority services and third party providers and include the following:

The Angus Drug and Alcohol Learning Partnership is a joint arrangement between CJS, Angus Council Drug and Alcohol Team, Tayside Substance Misuse Service, and the Arrest Referral Scheme (Action for Children). It provides a referral screening and sign posting service as well as providing training and learning development for staff delivering services to the overlapping CJS/Drug and Alcohol client group. The screening group has been influential in ensuring that offenders with substance issues are properly routed to the best type of service for them; a number of these are delivered under “Other Activity” to service users on CPO.

Desistance work carried out under “Other Activity” is undertaken by our Criminal Justice Assistants, overseen by the supervising case manager (Social Worker). Input is delivered on a one-to-one basis and through a range of group-work provision. At different times this year, group-work has included the general offending group, positive relationship group, moving on group and employability group. Group-work projects vary in their thematic emphasis but will cover a range of desistance factors, such as employment, finances, relationships, housing, education, self care, heath etc.

We have strong links with local third party providers (Skills Development Scotland, Community Learning and Development and Angus College) in the field of employment and training and have organised an employability event with a view to improving our employment pathway so that literacy screening is available much more promptly to all service users on “Other Activity”.

Angus is part of the Tayside Public/Social Partnership for mentoring, delivered by the Tayside Council on Alcohol (TCA). The development of mentoring in Angus has been important in supporting the attendance of service users at programmes of planned work.

The continuing development of our women’s service, the Glen Isla Project, has resulted in the initiation of specific women’s groups for self care including budgeting, food preparation and therapeutic groups.   

Activities carried out to consult prescribed persons and organisations pursuant to section 227ZL of the 1995 Act, and wider communities on the nature of unpaid work and other activities and how the consultation results helped determine which projects were undertaken.

In establishing the Angus Community Justice Partnership we prepared an Angus Community Justice profile. Within this we utilised the Angus citizen’s panel to gather their views on Unpaid Work projects, we also convened a number of focus groups to discuss the impact of Unpaid Work and citizen’s awareness of Unpaid Work projects.

Read our full findings.

“Does community service prevent offending?”

“Community service projects should be better publicised through the local press, social media, public signs or plaques and community notice-boards.”

“Community service teams should wear uniforms to make them more recognisable and visible to local communities.”

“Not sure if it needs to be publicised as such. A better understanding by the public and an acceptance that this is a suitable form of punishment would be more beneficial in my view”

We have devised a communication strategy which will raise the profile of Unpaid Work and in addition to this we have provided member briefings to new Councillors with a focus on Unpaid Work.

Use by the courts of CPO requirements other than unpaid work, for example what, and in what way different requirements are being used for those whose offending is driven by drug, alcohol and mental health issues; or how requirements such as programme or conduct are being used to address offending behaviour

564 Criminal Justice Social Worker Reports (CJSWR) were submitted to Court in 2016/17 a 10.4% increase on the 511 that were submitted in 2015/16.

There has been a 30.1% increase in CJSWR / Supplementary Reports submitted to Court and an 11.2% increase in individual’s reports submitted on in 2016/17 compared with 2015/16. 

This increase is in part due to the increase in women who have had reports submitted to court, 53 in 2015/16 to 95 in 2016/17.  The majority of this increase reflects the use of progress reports by the Court rather an increase in offences committed by women. 

In total 71 more individuals, 42 of them female, had a CJSWR submitted to Court in 2016/17.

The majority of the reports submitted in 2015/16 were for individuals aged 26 to 30, the average age range has decreased to 21- 25 in 2016/17. There have also been more reports submitted for individuals aged over 50 years old than in 2015/16.  The increase is more notable in reports submitted for males. The increase in female reports in 2016/17 is predominately in the 21-25 age range.

There has been an increase in the use of recommendations to Court (preferred options) for Community Payback Orders (CPO) with Unpaid Work or Other Activity only and CPO with Offender Supervision only. Recommendations for CPO's with Offender Supervision and Unpaid Work remained consistent with last years figures.

The main sentencing outcomes are consistent with the trends seen in the 'preferred options' section indicating the Sheriff's often concur with the recommendation of the Social Worker.

CPO with a requirement of Unpaid Work continues to increase but a more pronounced increase has been seen in the increase in CPO with a requirement of Offender Supervision.

There has been an increase in the number of CPO in existence in 2016/17 (687) this represents a 2.4% increase on 2015/16 figures (671).

During 2016/17 there has been a further 1.5% increase in the number of CPO imposed, in 2015/16 the increase was 9.9%.

In Angus 332 CPO's were completed and 388 orders were imposed in 2016/17, comprising of 318 individuals, an increase of seven Orders and one individual. More CPOs were imposed on individuals aged 21-25 than any other age range, however this increases to 36-40 when only female Orders are considered. Over half of all Orders imposed were for individuals who were unemployed at the point of disposal (54.4%).

There were no new 'Legacy Orders' imposed in 2016/17 continuing the anticipated decline in these types of Orders.  Two of the five Orders reported 'in progress' in 2015/16 remain open to Angus Criminal Justice. 

Summary of requirements imposed as part of a CPO

CPO requirement 2014/15 2015/16 2016/17 2014/15 to 15/16 2015/16 to 2016/17
Offender supervision requirement 148 161 179 8% increase 11.2% increase
Compensation requirement 19 6 11 68.4% decrease 83.3% increase
Unpaid work or other activity requirement 275 310 303 11.2% increase 2.2% decrease
Programme requirement 55 46 50 16.3% decrease 8.7% increase
Residence requirement 3 6 5 50% increase 16.7% decrease
Mental health treatment requirement 4 5 6 20% increase 20% increase
Drug treatment requirement 3 11 14 72.7% increase 27.3% increase
Alcohol treatment requirement 14 11 7 21.4% decrease 36.4% decrease
Conduct requirement 11 16 17 31.2% increase 12.5% increase
UPW and supervision requirement 80 90 94 11.1% increase 4.4% increase


303 of the 388 Orders imposed had a requirement of Unpaid Work or Other Activity (UPW) equating to 78.1%, a decrease of 3.1% on 2015/16 but still a significant increase from 2014/15

Any issues affecting access to services which are provided by other partners (e.g. drug and alcohol service) and, where such issues have been identified, what work is underway to resolve them.

As noted in previous years as a relatively small Local Authority area we are fortunate that close relationships with other services exist and generally issues can be addressed as they emerge. The establishment of the Angus Community Justice Partnership supports this. In addition to this CJS officers also participate in relevant strategy groups e.g. Angus Violence against Women Partnership, the Angus Alcohol and Drugs Partnership Strategy group, Angus Adult Protection Committee, MAPPA Strategic Oversight Group and the local Community Safety Forum. This helps to ensure the visibility and connectedness of Community Justice issues to the wider strategic landscape.

Officers from the service play a key part in operational multi agency groups such as the Multi Agency Risk Assessment Conference (MARAC), MAPPA and the Pre-Birth Risk Assessment Meeting (PRAM) which facilitates an integrated approach with other services.    

As the Angus Community Justice Partnership evolves we are beginning to see the emergence of new partnerships. We are working with colleagues from the Angus Health and Social Care Partnership and NHS Prisoner Healthcare so that provision is in place for both universal services i.e. ensuring individuals are registered with a GP and specific provision around substance misuse and mental health issues. We are also working with colleagues from Skills Development Scotland and the Angus Council Economic Development Service to work on routes to employment and training for those with convictions with a development event scheduled for November 2017.  

Any other relevant information. This might include details of work which is carried out with people on CPOs to address their offending behaviour but which does not fall into the category of a specific requirement.

The following groups are run as required to address offending behaviour as well as other issues including general health and well-being. The general aims of the groups are also listed.

Moving On Group

Prepare group members for attendance and participation at the offence focussed Steps to Change Programme

Promote social awareness and encourage the development of social skills within the group setting and in the community

Encourage group participation and ownership of group tasks such as forward planning of group activities

Improve general health and wellbeing awareness by promoting budgeting skills, menu planning, shopping and food preparation, personal hygiene and health awareness

Enable and promote non-judgemental discussion and debate in a safe environment, ensuring equal opportunities for group members

Enable group members to recognise their existing skills and abilities and provide encouragement to build on these

Steps to Change

To help group members understand that society requires structure and rules to exist.

To explore the costs and benefits of offending behaviour.

To address myths surrounding offending behaviour i.e. that there is victimless crime.

To explore the victims own value base as an offender and if relevant being the victim of crime.

To gain an understanding of the court process by way of role play and information surrounding sentencing options available to the court.

To increase victim awareness and empathy.

Sleep Clinic

Improved sleep pattern.

Recognise whether patient is experiencing sleep problems.

Understand what causes sleep problems and what keeps them going.

Find ways to understand, manage and overcome problems with sleep.

Steps to Health

To reduce offending behaviour by promoting social inclusion and providing a therapeutic environment to encourage relaxation techniques, reflective thinking and create a safe environment for open discussions.

To improve fitness and encourage exercise / healthy eating.

To develop the peer mentor role within the group.

To provide new experiences in a safe environment (led by experienced group leaders) and provide insight into ‘what’s on our doorstep’; to alleviate the mind-set of ‘there’s nothing to do’.

Provide knowledge of the local area and mountains and educate individuals on the countryside code.

Encourage individuals to continue their interest in the outdoors once statutory supervision is completed.

Understanding Relationships

To provide an open and safe space which encourages honest discussion.

To identify problematic relationship behaviours.

To gain an understanding of healthy, unhealthy and abusive relationships.

To develop skills to improve relationships with others and to desist from further offending.

To gain an understanding of effective communications.