Angus Tenant and Community Engagement Strategy

Contents


Keeping our tenants informed

When it comes to keeping our tenants informed, we will provide you with meaningful information, to help you understand what it is we are asking you, so you are equipped to participate in influencing housing policies and make informed choices.

As a digital council we will encourage you to engage with us through digital media where possible, but we will also communicate with you using other appropriate means available to us as follows:

  • Housing News blog: our blog has been running since 2015. It gives regular information on topics that we believe are of interest and assistance to our tenants. 
  • Social media: we are continually developing our use of social media as a tool to communicate with our tenants and communities, as well as linking into existing local networks.
  • Angus-wide tenant participation meetings: we are continuing to develop and work with our tenants and communities in bringing together groups from around Angus to discuss housing issues. We will promote information on tenant and community events, to ensure as many as possible engage with us.
  • Registered Tenant Organisations (RTOs): we will keep our RTOs informed of new or upcoming changes in our services and support them to communicate with their local communities.
  • Non-registered tenants/resident groups/community groups/networks: we will continue to link in with other community groups, to ensure we reach out to more tenants through improved communication.
  • Email: we continue to communicate with a proportion of our tenants by email, through our Digital First Principle we will develop further to ensure we reach more and more of our tenants using this method.
  • Posters/flyers: we will continue to advertise opportunities to get involved across all of our communities.
  • Local newspapers: we will use local newspapers when appropriate, although we recognise the popularity of this medium is declining.

Next: Getting involved