We are fully committed to support the work of tenants, service users and staff to meet the aims of this strategy. We will:
- Work in partnership with other staff, partners and voluntary sectors to support tenants and residents groups.
- Work with tenants to facilitate learning opportunities and information sessions.
- Produce and develop news about housing and make it available to all of our tenants.
- Provide advice, training and support on setting up and running a tenants and residents group or RTO.
- Provide start-up grant funding and annual funding to RTOs.
- Continue to promote and recruit new tenant volunteers.
- Help tenants and residents respond to consultations.
- Ensure tenants and service users have the skills, knowledge, and confidence to participate.
- Ensure tenants are given information in a format that is relevant to them.
- Proactively pursue opportunities for establishing tenants' groups.
- Organise neighbourhood walkabouts.
- Proactively seek to engage with hard to reach groups as identified.
- Provide accessible venues for tenants and residents meetings.
- Cover expenses associated with participation.