Angus Tenant & Community Engagement Strategy

Published on Wednesday 25 September 2019

A new tenant participation strategy was approved by our Communities Committee at their meeting on Tuesday, 24 September 2019.

The Angus Tenant & Community Engagement Strategy has been written in conjunction with our Angus Tenant Steering Group, who were involved throughout the entire process. This strategy clearly sets out how we plan to support tenants - to make a difference wherever they live, improve services and ensure tenants have a voice in how housing services are delivered.

Tenant participation is a two-way process. We need people to get involved - to drive forward improvements in services and share ideas and information; to influence decision-making in the housing services we deliver. Angus Council is focused on the needs of all our customers and this is demonstrated throughout our new strategy, which looks at different ways of getting people involved in a way that is best suited to them.

We recognised that previous tenant participation was viewed as something that a tenant had to go to if they wanted to be involved. This is no longer the case. We have looked at many different ways for tenants to get involved - new ways of working that will take time to establish. But we are working hard to fully integrate tenant participation into our day to day services, so it is not something we will just do as an extra.

Our strategy covers a three-year period. It includes a live action plan which we will monitor, review and update with tenants throughout its lifetime to ensure we meet all the priorities set out in this new strategy.

If you want to get involved in a way that best suits you, please contact us at tenantparticipation@angus.gov.uk or contact any of our locality offices in Arbroath; Carnoustie; Monifieth & Sidlaw; Forfar & Kirriemuir; Brechin & Montrose by calling ACCESSLine on 03452 777 778.