Storm Arwen update: 11:00 2/12/21

Published on Thursday 2 December 2021

Power:

SSEN is continuing to work hard to restore power to rural properties which remain affected across Angus. The SSEN latest update, including details for those without power and details of their welfare offering is available on their website.

 

Support for those without power:

We are working with partners in AHSCP, VAA, Police Scotland British Red Cross and our staff to visit all households still without power with offers of assistance and information on support available. 

If you are aware of anyone who may need support, please call our ACCESSline 03452 777 778 to make sure they are covered. Please don't call the ACCESSline unless it's an emergency.

If you are still without power following #StormArwen and need financial help to get food or accommodation, please call SSEN on 105. They need to know, number of people and rooms required, if it includes children (how many and their ages), any disabilities/special requirements, if need to take pets and your details.

 

If your power is off due to Storm Arwen you can get some hot food and drink at:

  • J&J Food Van, Friockheim Hub 5-7pm
  • Smoked Thistle, Edzell at Ingles Hall 3-7pm, 
  • Madisons Café at Brechin Community Campus, all day
  • M&M, Kirriemuir Bellies Braes car park, 7am - 10pm

Roads update

  • B9127 The Guynd near the Corn Kist still closed due to trees hanging over road making it unsafe – Parks working on
  • C25 from C25/C27  junction to junction with B955 - blocked  waiting on Pearsie estate
  • U398 Crieff Farm – hanging branch – Kinnordy Estate to remove this afternoon.
  • B9127 Whig Street to Kirkbuddo crossroads – dangerous hanging trees –Fotheringham Estate large plant needed – still waiting on
  • Glen Doll – private section – with Forest Scotland
  • U301(1) back of Crombie Park – request to clear from SSEN – wood owned by Angus Council. Trying to secure contractor.
  • Monikie Country Park – Trying to secure a contractor.
  • C43 Redroofs – south of Brechin closed for at least a week while Estate secures plant.
  • St Vigeons  - elec cable and tree reported to SSEN
  • Rossie school – two entrances -  elec cable and trees one entrance – other entrance open
  • U433 Templeton Steading – emergency tree cutting for next few days

 

Message from SSEN regarding compensation:

"Our regulator, Ofgem, sets clear guidelines for compensation when customers are affected by a prolonged power cut.

"Storm Arwen has had an unprecedented impact on our network. Customers that have been impacted, and qualify for compensation, will automatically receive payment as per Ofgem’s guidelines.

"Customers that have not had power restored after 48hrs will receive £70, and a subsequent £70 for each 12-hour period that they do not have supply thereafter. This is capped at a maximum of £700.

"We will make payments by cheque as soon as is reasonably practicable following restoration of all customers. There is no need to call us to request this.

"Customers are asked to help keep lines clear by calling us only in an emergency and when in genuine need of assistance so that we can prioritise our support towards our customers who most need our help."