Prevent doorstep crime

Types of doorstep crime

Doorstep crime is when you receive an uninvited visit from someone selling goods or offering services whose statements or presence:

  • causes fear, alarm or distress
  • results in theft or fraud
  • breaches consumer law
  • breaches civil law
  • can be interpreted as harassment
  • uses pressure to persuade a householder to agree to something that they would not otherwise have done

Types of doorstep crimes include:

  • bogus callers claiming to be from an official organisation such as the council, electric or gas company, emergency services
  • where the householder is distracted by a caller, allowing their accomplices to enter a property to commit a crime
  • aggressive salespersons, who refuse to leave until an agreement is signed
  • salespersons or rogue trader that acts independently of others and mis-describe goods or services to get a sale
  • suppliers of substandard or non-existent goods or services

If you are approached by a salesperson/fundraiser on the doorstep find out as much information about the uninvited caller, such as:

  • the name of the company or charity they are representing
  • ask to see the caller's identification badge
  • ask for any flyer or information on the products/services that are promoting/trying to sell
  • description of the caller

If there is an ongoing incident, or it has happened today, contact Police Scotland on 101. In an emergency, if fear, threats or duress are involved, call 999.

You can also Crimestoppers anonymously 24 hours, seven days a week, on 0800 555 111.

You can also contact ACCESSLine on 03452 777 778 to report the incident so that our trading standards are aware of local incidents for intelligence purposes.