Start a new pay to park session

You can start a parking session by using the machine in the car park.

Alternatively, it is possible to use remote payment - such as before leaving the house - by using the the link below:

start session*

*There is a 20p charge for remote payments, but this method gives you added convenience such as the ability to make payment before leaving the house. The money is not recovered by Angus Council. 

There are also individual web addresses displayed on stickers in each car park that link directly to a specific start parking page for each car park.

The stickers also feature a QR code that may be scanned to visit the web address, and an NFC tag which may be used by NFC enabled smartphones.

If you are not logged in (or have not enabled ‘allow parking session management on this device without log in’), you will be prompted to log in first. If you have an account, you should log in before continuing. If you do not have an account, please either register an account or choose ‘continue as a guest’.

Select car park

The first step on the start parking page is to select the appropriate car park.

If you launched the service using the QR code, NFC tag or web address shown on a sticker, the car park will be selected for you already.

Click or tap into the dropdown field labelled ‘Search car park or zone’.

If a car park is selected already and you wish to change it, simply click or tap the car park name.

Select the car park by clicking or tapping the appropriate car park from the list that appears.

Typing characters that appear in the name, address or zone number of the car park will filter the list to make selection easier.

The listed car parks will naturally appear in alphabetical order. Clicking or tapping the link labelled ‘sort by nearest to me’ will display the list in order of your distance from each car park (please note that you may be required to accept permission for the site to access your location).

Select vehicle

After selecting the car park, the vehicle selection field will appear, with one vehicle preselected.

If you have more vehicles on your account, and you wish to change the vehicle, click or tap the field and a list of your other vehicles will appear.

Click or tap your choice of vehicle to select it. Typing characters that appear in the vehicles’ registration or description will filter the list to make selection easier.

Select parking session

Once the car park and vehicle have been selected, the available parking sessions will be displayed.

If only a small number of options are available, they will be displayed as buttons.

If a larger number of options are available, the appropriate option may be selected by dragging a horizontal slider control or selecting the appropriate option from the dropdown field.

Each option will indicate the parking session duration (or expiry time), and associated price. Select the appropriate option from the selection available.

Some car parks also offer ‘start-stop’ parking sessions for registered users.

Start-stop parking allows customers to start parking without committing to a specific session duration.

When the parking session is complete, the session may be stopped and the appropriate fee is calculated. Where available, the start-stop parking option is offered alongside the other available session options for selection.

A session summary ‘pop-up’ panel will be displayed after the appropriate session has been selected confirming all the details that have been selected.

The ‘start parking’ button may then be used to start the parking session. The clock indicating the duration of the session will then begin counting.

Stopping a parking session

When a parking session is active, all pages of the website will either display a banner at the top of the page including a clock indicating session duration, or will automatically launch the session summary ‘pop-up’ panel.

Clicking or tapping the banner will also launch the session summary ‘pop-up’ panel.

For registered users, the panel includes a ‘stop parking’ button that may be used to terminate the current parking session. 

The parking fee is calculated after the parking session has been stopped. If a parking session is stopped early, it is possible than the calculated fee will be less that the fee originally displayed.

After a parking session is stopped, the final parking fee will be displayed.

The parking session will also be recorded in the account sections of the parking portal website.

A link to the account section will also be made available after a session is stopped or expires naturally. (Please note that you will be required to log in to visit the account section of the website).

Extending a parking session

Active parking sessions of fixed duration may be extended if further options are available beyond the end of the current parking session. A link in the session summary ‘pop-up’ panel may be used to display all the available parking session extension options.

Billing

Payment is debited from the customer’s registered payment card once a month (on the last day of the month).

Payment for all outstanding parking fees resulting from completed parking sessions will be processed in one consolidated transaction.

The fees due to be charged from the parking session will be available in the account session of the parking portal.

Receipts

Selecting the payments tab in the parking portal will list all the payment transactions made on the account.

The ‘view details’ link shown by each payment may be used to visit a page detailing an itemised list of the parking session fees that were included in the payment.

A button labelled ‘download PDF’ is also available on this page that may be used to download an itemised invoice in PDF format.