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We use cookies on this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

Some of our cookies are necessary for the site to work properly. If you do not agree to these cookies you must leave the site.

You can set your browser to refuse cookies which are not necessary, but we encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

Cookies we use

The following are necessary cookies. We use necessary cookies to make our site work. If you don't agree to the setting of these cookies you must leave this site.

Name Purpose Expiry
AWSALB This cookie enables us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual. 7 days
CookieControl Stores a user’s cookie consent for the current domain 90 days

Analytics cookies

We'd like to set analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

The following cookies are set by Google Analytics:

Name Typical Content Expires
_ga randomly generated number used to calculate visitor, session and campaign data 2 years
_gat randomly generated number 10 minutes
_gid registers a unique ID that is used to generate statistical data on how the visitor uses the website 1 day

You can opt out of Google Analytics cookies

The following cookie is set by Siteimprove:

Name Type Domain Expires Information
nmstat Persistent 1000 days after last visit

This Siteimprove Analytics cookie contains a randomly generated ID used to recognise the browser when a visitor reads a page.

The cookie contains no personal information and is used only for web analytics.

Essential site cookie for our online forms:

Cookie Name Information Retention
Essential site cookie for our Online Forms firmstep2server
Cookies used by the forms package to enable it to work correctly.  Cookie is deleted when you close your browser

Embedded content and third-party cookies

When visiting our website, you may also notice some cookies that are related to content from other websites.

When you visit a page with content embedded from another site (for example YouTube) you may be presented with cookies from these websites. We do not control these cookies. Please check the third-party websites' privacy policies.

To refuse or delete cookies

We recommend you allow the cookies set by this website as they help us to improve it and provide a better service. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options and add our domain - - to the list of websites from which you wish to refuse cookies.

Under settings you can also delete individual cookies, or any cookies that your browser has stored. You can find more information on how to delete and control cookies at

If you set your browser to refuse cookies, please be aware that there may be functionality on various websites that will no longer work.