Help with benefits and/or debts

Coronavirus outbreak: welfare rights and benefits updates

How we can help

Welfare rights advisors offer free confidential help and advice with:

  • getting the benefits and tax credits you are entitled to
  • welfare reform
  • debt
  • completing forms
  • challenging and appealing benefits or tax credits decisions
  • Universal Credit
  • eviction and homelessness debt (including rent/mortgage arrears)
  • charitable/benevolent fund applications
  • representation at court

How to contact us

You can make a referral or ask us a question using our online form. You can do this for yourself or on behalf of someone else, as long as they have given you consent.

Make a welfare rights referral

If you prefer text Angus to 60040 (standard text charges apply) or find us on Facebook.

if you are unable to complete form or text, and are in a vulnerable situation, contact us via ACCESSLine 03452 777 778.

We work with Macmillan Cancer Support to provide a welfare rights service to assist people living with or affected by cancer.

macmillan logo

This service includes:

  • ensuring income is maximised by checking entitlement to benefits and tax credits
  • assisting with benefit and grant application forms
  • resolving benefit disputes and assisting with any appeal work
  • providing debt advice
  • advising on entitlement to other support or services

If you are in contact with a Macmillan Nurse or other cancer specialist they can refer you direct to the service.

Alternatively, text Angus to 60040 (standard text charges apply) or fill in this form:

      Make a welfare rights enquiry

      A benefits advisor will then contact you to assist you with your enquiry.

      Our free and easy to use benefit calculator will help you find out what benefits you are entitled to.

      You can download your results or email them back to yourself. This makes it easy for you to review your results or amend your information at a later date.

      If you are already in receipt of benefits you can use the calculator to check if your current entitlements are correct, this helps you make sure that you are not missing out on anything.

      If you’re already in work you can check to see how your entitlements would change if you worked more or fewer hours.

      use the benefit calculator

      If you still require help or support with an entitlement check then contact our welfare rights service using the contact details above.

      Angus Citizens Advice Bureau provides both benefits and debt advice.

      COVID-19 Update from Angus CAB – Angus CAB offices have stopped their drop-in service at all their offices.  They will continue to offer a telephone and email service to clients.  Please contact your local CAB office by telephone or email.

      These organisations provide debt information:

      There are a number of ways you can make your money go further, from improving energy efficiency measures to getting the right bank account.

      Budgeting tool

      Our user friendly budget planner is free to use and should only take minutes to complete if you have all your financial information to hand.

      start planning your budget

      Bank accounts, savings and borrowing

      For information on the variety of savings and borrowing options that can help you manage your money visit the Capital Credit Union website.

      Get the right bank account. There are a range of banks and building societies in Angus which offer free basic bank accounts. Visit the bank's website to find your local branch.

      For information on a wider range of bank accounts visit the Money Advice Service website.

      Energy savings

      Complete this short survey to see what grants or energy savings you may qualify for.

      The average household can save £200 per year by switching their gas and electricity supplier.  Visit the Money Advice Service website for information on switching.

      Broadband and phone bills

      Broadband and home phone bills can be expensive, visit the Money Advice Service website for tips on keeping your bills low. The website also offers advice on saving money on your mobile phone.

      Health advice

      Healthier Scotland offer free support and advice to help you quit smoking.  Contact the Tayside Smokeline on  0845 600 99 96 for details on local support sessions.

      Save on food bills

      Get hints and tips on how to save on average £470 per year by visiting the Love Food Hate Waste website.

      Grants and funds

      There are a range of personal charitable grants and benevolent funds to help people in financial need.  For more information visit the Turn2Us website. Our  welfare rights service can also provide assistance and information. Our charitable trusts page gives information on local funds.

      Employment

      If you are considering working or increasing your current hours of work, check for vacancies on the Find a Job service. Call into your local Jobcentre Plus office to access their job search terminals. Invest in Angus have key workers who provide advice and assistance on a range of employability issues such as training grant applications and possible short term funding of childcare costs.

      Housing

      If you are considering more affordable housing, use our Housing Options Wizard for personalised information and advice. Our council and social housing options pages also give information on housing options.

      Charity shops

      There are a number of charity shops in Angus which sell a range of items from clothes to white goods and household furniture.

      Budgeting advice

      Use the Budget Planner or Money Health Check tools for practical tips on budgeting and money management.

      If you are receiving Universal Credit you can ask your JCP work coach to refer you for Personal Budgeting Support. This free service is carried out by a local advice agency and can be delivered face-to-face or over the phone.