We use cookies on this website

A cookie is a small piece of text stored on your computer, phone or whatever you use to browse the web. Cookies have many uses, but fundamentally they are used to store information about you on your computer.

You can set your browser to refuse cookies, but we encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

We do not use cookies to store or obtain personal information about the user or use any cookies for advertising purposes.

Cookies we use

The following are necessary cookies.

Name Purpose Expiry
AWSALB This cookie enables us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual. 7 days
cookie-agreed Stores a user’s cookie consent for the current domain 100 days

If you don't agree to the setting of the above cookies you must leave this site.

The following cookies are set by Google Analytics:

Name Typical Content Expires
_ga randomly generated number used to calculate visitor, session and campaign data 2 years
_gat randomly generated number 10 minutes
_gid registers a unique ID that is used to generate statistical data on how the visitor uses the website 1 day

You can opt out of Google Analytics cookies

The following cookie is set by Siteimprove:

Name Type Domain Expires Information
nmstat Persistent 1000 days after last visit

This Siteimprove Analytics cookie contains a randomly generated ID used to recognise the browser when a visitor reads a page.

The cookie contains no personal information and is used only for web analytics.

Essential site cookie for our online forms:

Cookie Name Information Retention
Essential site cookie for our Online Forms firmstep2server
Cookies used by the forms package to enable it to work correctly.  Cookie is deleted when you close your browser

To refuse or delete cookies

We recommend you allow the cookies set by this website as they help us to improve it and provide a better service. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options and add our domain - - to the list of websites from which you wish to refuse cookies.

Under settings you can also delete individual cookies, or any cookies that your browser has stored. You can find more information on how to delete and control cookies at

If you set your browser to refuse cookies, please be aware that there may be functionality on various websites that will no longer work.