We are currently replacing our telephony system. If you have problems calling a council service or member of staff, contact ACCESSLine using the details below. We apologise for any inconvenience.
Select your reason for getting in touch.
Council tax, rent and other payments.
Report an issue
Issue with roads, bins, litter or something else.
Request or apply
Applications for housing, jobs, licences and more.
If you have a question about council services, get in touch online.
Complain about the service you have received from us.
Suggestion, compliment or comment
Help us improve or send us a compliment.
Other ways to get in touch
Call ACCESSLine on 03452 777 778 only if one of the following applies:
it's an emergency
you are asking for support for a vulnerable person
you are unable to submit your enquiry online
Otherwise use our enquiry form.
You will receive a reference number should you need to get back in touch.
Phone outwith office hours:
ACCESSLine 03452 777 778 has a recorded message giving emergency numbers at the following times:
- after 5pm: Monday to Friday
- before 8:45am: Monday, Tuesday, Thursday, Friday
- before 10am: Wednesday
- public holidays
Council offices are located in libraries.
The council's headquarters are based at Angus House.
For all council office locations and addresses visit our council offices page.
Help to access council services
Deaf and hard of hearing
Use text relay on 18001 + 03452 777 778 (ACCESSLine).
Or learn about the British Sign Language interpreting service for public authorities at contactSCOTLAND.
We provide alternative formats such as large print, audio or Braille can be provided. Contact ACCESSLine on 03452 777 778 for details.
Interpretation and translation
We have a telephone interpretation service. We also provide information in other community languages. Contact ACCESSLine on 03452 777 778 for details.