Paying your rent

How to pay

We offer a range of easy ways to pay your rent. Payments are in advance and can be made weekly, fortnightly, monthly or quarterly by:

  • direct debit — download and complete our form and return to your local ACCESS office
  • using our online form
  • via ACCESSLine on 03452 777 778 quoting your payment reference number

Problems paying your rent

If you are having a problem paying your rent, contact us as soon as possible. We can:

  • advise you how to pay your arrears by affordable instalments
  • discuss the different ways you can pay rent
  • help you claim housing benefit
  • discuss extra money you may be entitled to, but are not claiming
  • put you in touch with money advice services

You risk losing your home if you don't ask for help when behind with your rent. Talk to us before it is too late, we can help.