Supporting Ukraine: guidance for hosts


What support and assistance am I required to provide to help my guest settle in?

Your guest is unlikely to be familiar with the layout of your local area or how to get around easily.

Some practical advice on things like getting to and from your home, where the local shops are, and where to catch buses and trains will go a long way.

As a sponsor, you’re not expected to provide transport for your guests throughout their stay.

It would be helpful to direct your guests to public services. For example, this could involve helping your guests to contact and register with a local GP and NHS dentist, helping children access school places, as well benefit advice and support from the Welfare Rights Team – please refer to the dedicated webpage for more information.

As a sponsor, the first thing to do will be to make sure guests are comfortable in their accommodation and setup with the basics such as food, bedding and toiletries.

They should have enough food and essential supplies like toiletries and it’s worth checking that they’ve got access to a mobile phone and the internet so they can stay in touch with family and friends.