Workstyles

Desk Ratios are the number of desks provided per numbers of full-time equivalent staff.

Technology is shown at a high level. 


Workstyle 1: Fixed

Desk Ratio 0 to 8:10, depending on role and agreed locality.

The employee spends most of their time undertaking the direct delivery of front-line services work. Examples include waste operatives and social care officers.

There may be a limited requirement to access a specific council location during the working week.

Base 

Council establishment

Tools

Shared desk (clear desk policy)

Technology

Shared pc/laptop/Thin Client Solution terminal at agreed location

Note: CITRIX is one technology of Thin Client Solution


Workstyle 2a: Fixed 

Desk Ratio 1:1.

There is a specific reason for an employee being located at a fixed point within council premises for example Equality Act (formerly DDA),health and safety or technical. This workstyle is relatively rare and should be seen as an exception.

Employee has a guaranteed fixed desk.

Base

Council establishment

Tools

  • own desk (clear desk policy)
  • equipment to meet identified needs
  • limited office filing (where essential)
  • locker

Technology

  • desktop PC or Thin Client Solution terminal
  • desk phone
  • headset and webcam: currently being investigated for suitability

Note: CITRIX is one technology of Thin Client Solution


Workstyle 2b: Fixed

Desk Ratio 8:10.

Work is regularly undertaken at a fixed point within council premises.

There is no requirement for out of office working.

Employee has a guaranteed shared desk and works where the service is needed to meet customer demands.

Base

Council establishment

Tools

  • shared desk (clear desk policy)
  • limited office filing (where essential)
  • locker (no pedestal)
  • council touchdown sites

Technology

  • thin client solution terminal
  • desk phone
  • headset and webcam: currently being investigated for suitability

Note: CITRIX is one technology of Thin Client Solution


Workstyle 3: Flexi

Desk Ratio 5:10.

Work is carried out at different locations, and employees are office desk based for more than 50% of their working time.

Additional time may be spent when required in a council building to use collaborative spaces or for meetings, training and mentoring purposes.

Tasks can be carried out remotely, with no need for a fixed work location, although front line services may require a team zone.

Employees can work from a range of council locations by hot-desking, connecting to wifi spots.

Employees can work from any location including service clients (homes, businesses)

Base

Council establishment/service or team location

Tools

  • shared desk (clear desk policy)
  • suitable workspace and equipment for working at home (DSE)
  • locker or storage at base location
  • access to limited office filing (where essential)
  • council touchdown sites

Technology

  • Windows 10 Laptop 
  • softphone on laptop and/or personal mobile 
  • managed mobile phone (by exception)
  • headset (on request)
  • USB Keyboard
  • USB Mouse
  • USB Hub
  • laptop stand (to enable laptop screen to be easily used)
  • one 19” monitor (minimum)

Note: Thin Client Solution terminal will only be offered based on application need.


Workstyle 4: Hybrid

Desk Ratio 3:10.

Work is carried out at different locations and employees are office desk based for less than 50% of their working time. 

Additional time may be spent when required in a council building to use collaborative spaces or for meetings, training and mentoring purposes.

Employees may cover geographical areas and/or be required to travel across Angus.

Duties are carried out in the field for example at service user’s homes, site visits and so on and therefore limited time spent at a single location.

Tasks can be carried out remotely, with no need for a fixed work location, although front line services may require a team zone.

Employees can work from a range of council locations by hot-desking, connecting to wifi spots.

Part of the time is spent working from home.

Base

Council establishment most appropriate to geographical location / service or team location

Tools

  • shared desk (clear desk policy))
  • suitable workspace and equipment for working at home (DSE)
  • locker or storage at base location
  • access to limited office filing (where essential)
  • council touchdown sites

Technology

  • Windows 10 Laptop/Tablet (dependent on job)
  • softphone on laptop and/or personal mobile
  • managed mobile phone (by exception)
  • headset (on request)
  • USB Keyboard
  • USB Mouse
  • USB Hub
  • laptop stand (to enable screen to be easily used)
  • one 24” monitor (minimum)

Note: Thin Client Solution will only be offered based on application need.


Workstyle 5: Hybrid plus

Desk Ratio 2:10.

Most of the employee’s work activity (80%+) can be carried out at home or from another location.

Approximately 20% of their working time could be office desk based.

Additional time may be spent when required in a council building using bookable spaces for collaborative working, meetings, training and mentoring purposes.

Base

Council establishment/service or team location

Tools

DSE assessed workspace at home and suitable equipment/furniture.

Council touchdown sites.

Technology

  • Windows10 Laptop/Tablet (dependent on job)
  • managed mobile phone (by exception)
  • softphone on laptop and/or personal mobile
  • headset (on request)
  • USB Keyboard
  • USB Mouse
  • laptop stand (to enable screen to be easily used)
  • USB Hub

For monitors for at home, there are 2 options:

Option1

Dependent on job role for example those who access multiple spreadsheets, AutoCAD - 2 x 24” monitors (minimum)

Option 2

All other job roles

1 x 24” monitor (minimum)