Accessibility statement

This website aspires to follow the accessibility guidelines issued by the World Wide Web Consortium (W3C).

It aims to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG) 2.0.

Shaw Trust accessible logo with link to certificate

The site is currently being assessed by Shaw Trust Accessibility Services by people who have a wide range of disabilities. The testing will highlight any accessibility barriers that may be present, and will help us to implement solutions to provide inclusive content.


Please Note: some parts of the site are run on external systems, and may not meet accessibility standards.

These include:

Text Size

You may find that the text size on the page is too small or too big for you to read comfortably.

If you would like to change the size of the text to make it easier to read, please follow the step by step instructions below depending on your browser type.

  • Internet Explorer: Select the "View" menu, then "Text size"
  • Firefox: Select the "View" menu, then "Zoom" or "Zoom text only"
  • Internet Explorer and Firefox: In both browsers, if you are using a mouse with a scroll wheel, you can increase and decrease the text size by holding down the 'Ctrl' key and rotating the wheel. You can also hold down the 'Ctrl' key and press '+' to increase or '-' to decrease the text size.
  • Safari: Select the "View" menu, then "Make text bigger" or "Make text smaller"
  • Opera: Select the "View" menu, then "Zoom"

For more information on changing the settings on your computer or browser to make the web more accessible to you, visit the BBC - My Web My Way website.

Non-HTML Documents - Acrobat (PDF) Files

Many documents on this site are provided as PDF (Portable Document Format) files. Adobe Reader is required to read these - this is free software which can be downloaded from Adobe's website.

In most cases, the file size is shown immediately after the link to give an indication of how long the document will take to download.

Current versions of Adobe Reader have a built-in text to speech function which enables PDF documents to be read aloud. Visit the Adobe website for more details.

We are working to reduce the number of PDFs on our website and to ensure that those which remain are accessible.


Let us know if you have any issues or feedback regarding the accessibility of the content on this site.

For enquiries about council services please use our general enquiries form.

Accessibility feedback form