Missing and damaged bins or caddies

Missing bins

Have a look around your street before reporting your bin as missing as bins/caddies can get mixed up with neighbours'.

If your bin is still missing contact ACCESSLine on 03452 777 778.

We will deliver a replacement within five working days.

Damaged bins

If your bin has minor damage, it is probably still usable. If there is a large crack or a lid is missing contact ACCESSLine on 03452 777 778.

If the damage to the bin is your fault, you will be liable for the cost of a replacement.

A new bin costs £36.02 including VAT and delivery. We will deliver a replacement within five working days.