Garden waste: register, renew and pay

There is an annual charge of £30 per bin for garden waste collection. There are no exemptions or concessions. You can subscribe at any time during the year.

Commercial customers can use the same sign up process as a household.

You can share a bin with a neighbour(s), but one person must register and pay for the service and the bin will be collected at one address. Any sharing agreement is a private matter and does not involve the council.


Register and pay

Set up a subscription to pay for your garden waste collection using the link below.

We'll then send you a sticker to attach to your green garden waste bin. Bins without a sticker will not be emptied.

There is no limit to the number of bins/stickers each property can have, however you will need to take out a subscription for each bin you want emptied. 

If you need to order a bin or bins as well as a sticker/sticker(s) you can tell us on the order form.

pay for your garden waste collection

Your sticker may take up to five working days to arrive. Please also allow seven working days from payment date to collections starting to allow routes to be updated.


Collection areas and days

Visit our find your collection day page to see if you are in a designated collection area and to find out when your bin will be uplifted.

There will be no collections between Thursday 2 December 2021 and Monday 14 February 2022.

Collections are not available in more rural areas or where road end collections are in place.


Cancellation

You can cancel the service at any time, but we will not issue any refunds for part years.


Moving house

If you move house the subscription is not transferable.  All bins should be left at the named address.  No refunds will be issued. 

If you want to join the service at your new address you will need to take out a new subscription.


Properties with no space for a bin

If you don't have space for a bin but would like to use the service, we can visit your property to consider alternative storage points, containers or give you branded compostable paper sacks for your subscription fee. Contact us via our enquiry form.


Assisted collections

If you currently receive the assisted collection service, this will automatically continue.


Damaged bins

If we break your green bin or it suffers from general wear and tear, we will replace it free of charge. If damage is caused by misuse or by a third party then there will be a charge.