This is where we publish details of any areas along our bin collection routes which we know have been missed.
If your address is not listed here you can report your missed bin using this online form.
In severe weather we will do our best to return for missed collections, but this may not be until the next scheduled delivery day.
In cold weather garden waste can become frozen – we will try to return for bins. If this is not possible or the waste remains frozen on our return visit, we will return on the next collection day.
As the service stops over the winter, it may be necessary to keep garden waste in your green bin during this time – this will not cause smells nor attract pests.