We work out how much financial help we can give you by using the financial information you give us.
Your contribution is based on your capital and the income you expect to receive when you move into the care home. Your income in the care home may be different from the amount you received before going into care.
You will have to pay towards your care-home fees from the date you move into the care home. If you go into hospital, your room at the care home will be kept and you will still have to pay your contribution during your time in hospital.
Care homes we run
If you move into a care home run by us, you must pay your contribution direct to us. Every 28 days, we will send you an invoice for your contribution towards your care-home fees.
You can pay your invoice for your care home contribution at the bank, Post Office or Paypoint.
The Post Office will accept payment by cash, cheque or debit card. Paypoint accepts cash and some outlets will take card payments. You cannot pay by cheque at a Paypoint.
You can also make payments over the phone with a debit or credit card. The phone number is on the back of the invoice.
If you are moving into a care home permanently, you can choose to pay us by four weekly Direct Debit. Call the finance team on 01241 465333 for a Direct Debit form.
Independent care homes in Angus
If you move into an independent care home in Angus, we will pay the agreed cost direct to the home.
You must pay your contribution directly to us. If you are moving into a care home permanently, you can choose to pay us by four weekly Direct Debit. Call the finance team on 01241 465333 for a Direct Debit form.
Alternatively, we can send you an invoice for your contribution towards your care-home fees every 28 days.
You can pay your invoice for your care home contribution at the bank, Post Office or Paypoint. The Post Office will accept payment by cash, cheque or debit card.
Paypoint accepts cash and some outlets will take card payments. You cannot pay by cheque at a Paypoint. You can also make payments over the phone with a debit or credit card. The phone number is on the back of the invoice.
Independent care homes outwith Angus
If you move into a care home outwith Angus, you will pay your contribution to the care home direct.
We also make our contribution direct to the care home. You, or your representative, should contact the home to find out the most suitable way of making payments (for example, direct from your bank).
We will contact you and the home to let you know the weekly rate, and from what date you will have to pay your contribution.
Can I choose a more expensive care home?
We will normally pay up to a standard amount (called an ‘approved rate’) when you move into a care home.
The amount of the approved rate depends on whether you will receive residential or nursing care. We normally increase the approved rates each April.
If you choose a care home, which is more expensive than the approved rate, your family will have to make up the difference between the approved rate and the actual charge.
If you are going to receive help from your family to pay the extra cost, it is vital that they can afford this arrangement and that it will last.
The care home will ask your family to sign a separate contract agreeing to pay the extra amount.
If your family cannot make the extra payments for any reason, we cannot take responsibility for this amount.
You may then need to move to a less expensive care home (or a less expensive room in the care home you are already in).
Can I live in a care home outside Angus
If you normally live in Angus and we have assessed that you need care, you can ask us to help you move to a care home in another part of the UK, perhaps to be closer to your family.
In this situation, we will continue to pay your entitlement to free personal care or nursing care (or both) and any extra financial help we have offered you.
Next: If your capital is above the upper limit for financial help