Housing Charter report card

Getting good value from rents & service charges

  2014/15 2015/16 2016/17 National average (where available) Performance
Gross rent arrears (all tenants) as at 31 March each year as a percentage of rent due for the reporting year (Indicator 31) 5.91% 6.62% 7.74%   Declined
Percentage of rent due lost through properties being empty during the last year (Indicator 34) 1.72% 1.03% 1.16% 0.80% Slightly Declined
Average time to re-let properties in the last year (Indicator 35) 56 days 39.13 days 41.96 days 33.6 days Declined
Percentage of tenants who feel that the rent for their property represents good value for money (Indicator 29) 74.52% 80.40% 80.26%   Slightly Declined