Housing Charter report card

Access to housing & housing support

  2014/15 2015/16 2016/17 National average (where available) Performance
Percentage of households requiring temporary or emergency accommodation to whom an offer was made (Indicator 26) 52.76% 95.08% 84.87%   Declined
Percentage of offers of temporary or emergency accommodation refused (ordinary local authority dwelling) (Indicator 27) 4.10% 7.14% 5.91%   Improved
Percentage of new tenancies to existing tenants sustained for more than a year (Indicator 20) 96.36% 93.69% 89.13%   Declined
Of those households homeless in the last 12 months the percentage satisfied with the quality of temporary or emergency accommodation (Indicator 28) 93.75% 92.16% 97.78% 87.80% Improved